GUIDELINES FOR ATTENDING THE ELITE AND TRANSITIONAL COACHING PROGRAM:
Payment for the program should be made in advance and prior to the start of the first session. Coaching bills are calculated based on the total amount of sessions the player will receive within the billing period which consist of 4-weeks for a month-to-month program.
A 1 month notice needs to be given should a player wish to discontinue from the
On the last session of every 4-week period the following periods payment is due.
For players that are on 6-month and 12-month program the billing procedure is outlined below:
Billing procedure for the 6-month programs will be payable in advance in 3, 2 month blocks (every 2 months payment needs to be made)
Billing procedure for the 12-month programs will be payable in advance in 4, 3 month blocks (every 3 months payment needs to be made)
Coaching fees and special rate programs are not refundable. In some instances where a consideration is given allowing parents to pay on a monthly basis then first and last month will be required at the commencement of the program.
Should parents quit before the end of the program ends then the deposit will be forfeited.
If payment is not made prior to the second class then the next person on the waiting list will take their place.
During these 2 tournament periods all coaching will need to be completed during the weekdays (Monday – Friday)
Any special request for a particular time and day during the week needs to be submitted in a timely fashion so that the request could be given favorable response.
A notice of 24 hrs In advance must be given if the session cannot be attended. Should this notice not be given then the session would be charged as normal.
In cases where it was a medical emergency then a doctor’s certificate should be presented to avoid being billed for the session.
Should the coach due to unforeseen circumstances have to miss a session or sessions, then a make-up session will be arranged and scheduled.
Make-up sessions will always be arranged and rescheduled due to inclement weather.
However, the coach will always call ahead to cancel the lesson in case of rain. The coach will make the final decision on whether to cancel the lesson or not. Unsure parents need to make contact with the coach before deciding not to show up for the lesson.
Should the parent take it upon themselves not to show up for the lesson without confirmation from the coach then the lesson will be billed as normal.
Missed sessions during the billing period should be made-up within that present coaching period. If the session cannot be made-up then that session will be subtracted from the next billing period payment.
The missed session or sessions cannot be carried over as future credit or be used as payment for attending another program offered by Next Generation Tennis.
Generally all elite and transitional coaching sessions will consist of a maximum of 4 players per coach for transitional and 6 players for the pre-transitional and the duration of the sessions would be for 2 hrs and 1 ½ hrs respectively.
Once the program paid for has begun, no changes can be made with regards to the following:-
The junior coaching program will not be conducted on public holidays (however, coaching and training will be available for those who are available)
All players are required to dress appropriately at all times at the coaching sessions.
Shoes with non-marking soles, and shorts should have pockets and skirts should have a pocket or ball carrier.
All players on the program will be expected to participate in an internal Matchplay structure to encourage development in real situations without the pressure of results counting against ranking or ratings.
Should a player wish to discontinue or quit from the program at any time during the period paid for, no refund will be given.
The following will not be tolerated:
Specific areas that would be constantly monitored and will act as a measuring tool for players being able to keep a place in their group:
15. The above guidelines may be amended and updated as and when necessary.